So I finally spoke with an assistant manager at our old apartment complex. Unfortunately it was not an easy conversation and she wasn't very helpful. I was just really frustrated because apparently they feel like what i would call normal wear and tear they feel like it is damage to the apartment. She said that the apartment wasn't clean enough, like the drip pans on the stove weren't clean (whose are is my question?) and the area around the sink was dirty, as well as there was mildew in the bathroom upstairs (all of this was pretty much like this when we moved in but we didn't list it on our initial inspection when we moved in so she is counting it as damage. AND all these little things cost 150 dollars??? i don't think so! Even if you consider this stuff damage and not normal wear and tear (which they can't count against our security deposit according to state law) it wouldn't cost them 150 dollars to fix those few small things, and if they did pay someone to fix them we shouldn't be charged for anything more than for them to clean the 'damages'.
I have in the last few days been stewing about this whole thing, and looked up the state law as well as my options for appealing all this. I also made a call to the Corporate office in Virginia to ask them about it, but they said i should talk to the regional manager. He was out of the office this morning, and of course i left him a NICE message asking him to call me back! (really it was!) After he got back in the office i talked with him late this afternoon and he was much more courteous than the assistant manager at our complex! He's going to look over the material and photos from the office and see what he thinks and will be getting back to me later this week! So overall i'm much happier with him just even listening to what i had to say, the other person didn't even seem to care that i was upset about all this stuff!!
Ok so we're hoping that we could hear back a decision sometime this week, and now that i feel like some of my concerns about our management folks at the old place was helpful so i'm not sure that if we don't get a refund i'll probably not pursue it any further because i'm not that worried about the money.
In other news, there is no other news!! We enjoyed our weekend of doing very little, we went to Bj's wholesale store to get some stuff and target for some new curtains (pictures to come soon!) We're going to the beach this week and i want to have pictures to show my family of the new place, and you get to see them too!! The only thing we really have left is to hang pictures on the walls! That's not a big deal though, so hopefully we can do some of that tonight/ this week while getting ready for the beach!!
ttfn,
Julia
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